Legal Notice

Read our terms to understand your rights and our commitments

Version 1.0

February 5, 2026

1. About These Terms of Service

1.1 Agreement

These Ithouse Terms of Service ("Terms") govern your access to and use of anyIthouse services("Services"), as well as the rights and obligations of Ithouse and its clients.

By using our Services, you (or the entity you represent) agree to these

Terms, ourPrivacy Policy,Service Level Agreement (SLA), and any additional agreements related to your subscription.

By using the Services, you confirm that:
- You arelegally authorizedto enter into this Agreement.
- If you are accepting these

Terms on behalf of a company, you have theauthority to bind that company.

1.2 Compliance with Privacy Laws

Ithouse is committed to protecting your privacy and complies with theGeneral Data Protection Regulation (GDPR)and other applicable data protection laws.

1.3 Updates to Terms

Ithouse may modify these Terms at any time. We will provide at least30 days’ noticefor significant changes. Continued use of the Services after updates means you accept the new Terms.

2. Scope of Service

2.1 Access & Use
  • You are granted anon-exclusive, non-transferableright to use the Services within your selected plan.
  • Your use of the Services must comply withall applicable laws and regulations.
2.2 Free Trials & Beta Services
  • Free trials have limited features and may be discontinued at any time.
  • Beta Services may contain bugs and errors and are not covered under SLA guarantees.
2.3 Additional Services
  • Our Services may include hosting, cybersecurity, SSL certificates, CDN services, and managed IT solutions.
  • Some features may require third-party agreements (e.g., for domain registration).

3. GDPR & Data Protection

3.1 Compliance with GDPR

Ithouse processes personal data in accordance with theGeneral Data Protection Regulation (GDPR). OurPrivacy Policyoutlines how we collect, store, and use your data.

3.2 Data Processing & Security
  • All personal data is encrypted and stored securely.
  • We do not sell, rent, or trade personal data with third parties.
  • Users have the right to request data access, correction, or deletion under GDPR.
3.3 Data Breach Notification

In the event of a data breach, we will notify affected userswithin 72 hours, as required under GDPR.

4. Account Registration & User Responsibilities

4.1 User Accounts
  • You must provide accurate information when registering.
  • It is your responsibility to keep login credentials secure.
  • We may suspend or terminate accounts using false or outdated information.
4.2 Access & Permissions
  • Account owners can grant or remove access to team members.
  • You are responsible for all user actions under your account.

5. Acceptable Use Policy

5.1 Allowed Use

Our Services may only be used forlawful and ethical purposes.

5.2 Prohibited Use

Youcannotuse our services for:

Hacking, phishing, or malware distribution
Spam, scams, or fraudulent activity
Copyright-infringing content
Pornography, illegal drugs, gambling, or weapons-related services.
Violating these terms may result inaccount suspension or termination.

6. Payments & Billing

6.1 Payment Terms
  • All payments arebilled monthly/yearly in advance.
  • Late paymentsmay result inservice suspension.
6.2 Refund Policy
  • Hosting plans have a 30-day money-back guarantee.
  • No refunds are provided for domain registration, SSL certificates, or custom services.
6.3 Price Changes
  • Prices may be updated with 30 days’ notice.
  • Clients will be notified of billing changes in advance.

7. Service Uptime & Limitations

7.1 Uptime Guarantee
  • We offer a99.9% uptime guarantee.
  • Downtime caused bythird-party failures or cyberattacksis not covered.
7.2 Scheduled Maintenance
  • Occasionally,scheduled maintenancemay cause temporary interruptions.

9. Intellectual Property & Copyright

  • Ithouse retainsall rightsto our software, services, and branding.
  • Clients retainfull ownershipof their website data and content.

10. Confidentiality & Data Security

  • Both parties agree tokeep sensitive business information confidential.
  • We maydisclose information if required by law.

11. Limitations of Liability

Ithouse is not liable for:

  • Lost revenue, data, or business opportunitiesThird-party service failures (e.g., domain registrars, payment processors)
  • Cyberattacks or hacking

Our maximum liability is limited to the amount you paid for services in the last 12 months.

12. Force Majeure

Ithouse is not responsible for service interruptions caused by:

  • Cyberattacks
  • Natural disasters
  • Government actions
  • Internet or power failures

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of Denmarone promotional discount per transactionk.
Disputes will be resolved througharbitration or local courts.

14. Promotions & Limited-Time Offers

14.1 Seasonal Discounts

Limited-time offers (e.g.,Black Friday deals) areonly valid for new customers. Discounts applyfor the first billing cycle only.

14.2 No Stacking

One promotional discount per transaction

15. Contact Information

For questions regarding these Terms, please contact:

📧 Email: support@ithouse.com

📞 Phone: +45 70 60 81 31

📍 Address: Herstedvang 8, Albertslund, Denmark